Improvement 1: Audits
Excel and paper-based systems meant that the checks then had to be recorded a second time and the data input manually, if any update was missing, the reports were incomplete. If anyone else, wanted to verify the information, they relied on the first hand account of the employee who compiled the report and over time this posed challenges to accuracy and validity. The information wasn’t available in real-time or digitally captured to maintain records instantly.
Co-workers: They were responsible for keeping the records updated extensively. No person could be made responsible for each action.
Management: Difficult to trace information in real-time. Reduced accountability for actions of employees.
The use of Flex Manager allows everyone to have data transparency, in real-time at any times as information is organised and everything is stored in one system. Corrective actions are assigned to the respective parties and they are notified instantaneously. Areas of improvements can be identified quickly. Audits can be carried out without internet connection in remote locations. Key players received reports and notifications of what is happening, reports and records of every single action. Corrective actions are set up and can be categorized so if an audit has failures, they can be segmented and identified as to which are the areas of improvements.