Improvement 1: Equipment Register
Sports Surgery Clinic has robust equipment to enable them to become market leaders in areas such as rehabilitation, biomechanics, SSC lab and sports medicine. The equipment is specialised and invaluable for their company. As different departments often share the same piece of equipment, it became difficult to keep track of their operation in real-time. They were using excel to trace all their assets. This method was not able to notify the assignment of assets and if or when they needed attention, both ad hoc and scheduled.
Rehabilitation team: Responsible to keep the records updated manually. No traceability of who was assigned to each asset.
Management: Difficult to keep up to date with all the inspections and maintenance, as dates and type of inspections were different on an asset category basis.
The Flex Manager solution, streamlined their assets’ operation, giving the SSC the power to control what is happening at all times within the clinic. All records have the same structure and they are compliant with regulations. It reduced the amount of time used to spend updating the day to day activities and produced exact reports for high-level management.