While 100% perfection in everything we do is the goal, it‘s a lofty aspiration. Mistakes happen, learning from them is critical. If we don‘t investigate slips in quality performance early, slips will continue to happen. Early intervention provides us a platform which we can learn, adjust, and act before slips become problems. Investigations allows you to build multiple investigation types, customised to get to the root cause of what went wrong, training, raw materials, human error, or process error. Understanding the why gives the knowledge to refine the process to minimise any further occurrences.