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Customer Support Agent
- Salary: €25,000.00 /year
CGA Technology are recruiting an English Speaking Customer Support Agent for our office in Briarhill, Galway.
The candidate must be competent and comfortable with the use of computers and mobile devices.
Mon – Fri, 09:00 – 17:00, standard time off applies, starting rate 25k per annum, 6-month probationary period.
The candidate will;
- Through daily activities, strive for a high degree of customer satisfaction.
- Handle day-to-day Customer relationships.
- Perform with a high level of autonomy and function within a team.
- Track, update and close all Support tickets for assigned customers.
- System and application testing in respect to client queries and new features.
- Engage in new projects to improve support process.
- Excellent written and verbal communication skills.
- Strong organisational skill.
- Experience in I.T/ Customer service preferred.